Learn how to customize your bot's appearance to align with your brand identity. Enhance user experience by adjusting visual elements, colors, and styles for better engagement and interaction.
Setting the callout position for the bot enhances user interaction by determining where the bot appears on the screen. This customization helps improve visibility and engagement, ensuring users can easily access the bot during their chat experience.
Configuring a welcome message sets an initial, friendly tone for customer interactions, helping users feel acknowledged. It's a simple yet effective way to engage visitors instantly.
Creating a new flow allows you to design automated processes tailored to specific user interactions. This enhances efficiency and personalization in communication, ensuring a better experience for your audience.
You can generate and share a direct link or a QR code that allows users to connect with your WhatsApp bot easily. This method simplifies user access and enhances engagement by enabling users to start conversations with the bot quickly, either by click ...
Personalize bot interactions by customizing responses based on user data, preferences, or past interactions, making conversations feel more tailored and engaging. This helps improve user experience and fosters stronger connections with customers by addres ...
Flow Creation enables building structured conversation paths within a chatbot. It helps guide users through automated responses and actions, using conditional logic, customized messages, and user-specific routing for a tailored engagement experience.
Deleting a node in a bot flow allows you to remove unnecessary or outdated steps from the conversation path. This ensures a streamlined interaction process, helping to maintain clarity and efficiency in user engagement by simplifying the bot's responses.
Create a WhatsApp Flow in the Bot to gather user information interactively. Configure fields, set input formats, and link nodes for a smooth, automated experience that collects and processes data directly through WhatsApp conversations.
Quickly locate specific FAQs by using the search feature in the help center. Enter keywords to filter relevant topics and find answers efficiently in the knowledge base.
Buttons in a flow enhance user interactions by offering options like quick replies, URL links, or calling numbers directly from the chat. They can be customized and linked to specific flow actions for seamless engagement.
Input and output options in a bot define how users interact with the bot and how the bot responds. These options include various formats for user inputs and the types of responses the bot can provide, enhancing the overall conversational experience.
Deploying the WhatsApp bot involves finalizing its configuration and making it accessible to users. This process includes testing the bot’s functionalities, ensuring it can handle user queries, and integrating it with the WhatsApp Business API for seamles
Learn to manage answered and unanswered queries effectively in your chat system. This helps improve response tracking, ensures timely resolutions, and enhances customer support by providing clear visibility of handled and pending queries.
Assigning unassigned chats ensures efficient communication by directing inquiries to the appropriate team members. This process improves response times and enhances customer support by streamlining chat management within Wabo.ai.
Testing a bot involves running it through different scenarios to verify response accuracy, flow functionality, and error handling. This process ensures the bot is ready for live interactions and can handle user inputs effectively.
This article explains the differences between standard messages, interactive messages, and interactive message lists in WhatsApp. Learn how to use buttons, lists, and other elements to enhance user engagement and customize message interactions.
Setting up fallback messages ensures your bot provides helpful responses when it encounters unrecognized queries. By configuring these messages, you enhance user experience and maintain engagement, guiding users to relevant information or assistance.
Analyzing bot performance involves reviewing key metrics such as user interactions, response times, and resolution rates. This data helps identify strengths and weaknesses, enabling continuous improvement of the bot's effectiveness and user satisfaction.
Smart AI in Wabo enhances your bot's knowledge base by automatically aggregating data from various sources, including websites, sitemaps, documents, and text, ensuring engaging and relevant responses for users.
In Wabo, you can easily manage unanswered queries by editing or deleting them as needed. This feature helps improve your chatbot's performance and ensures that all user interactions are effectively tracked and addressed, enhancing overall customer support
Easily manage your FAQs by editing or deleting entries as needed. This ensures your knowledge base stays up-to-date and relevant, providing accurate information to users for better support and engagement.
In Wabo, enhance bot responses by incorporating media such as images and videos. This feature allows you to create more engaging and informative interactions, improving user experience and effectively conveying information in a visually appealing way.
Assigning a bot to handle inquiries automates responses, improving efficiency and ensuring timely assistance, while allowing human agents to focus on complex issues for better customer satisfaction.
Applying filters to answered queries in Wabo helps you organize and prioritize responses effectively. You can use various filter options to manage your support process, improving response times and enhancing customer satisfaction.
FAQs in Wabo provide quick answers to common user questions, helping streamline support and improve customer experience. Easily searchable, FAQs assist users in resolving issues independently.
Discover how to duplicate a flow node in Wabo.ai, allowing you to replicate existing nodes effortlessly within your automation flows, enhancing efficiency and streamlining your bot's functionalities.
In Wabo's Bot Flow, connect nodes to create a seamless bot conversation by linking actions between them. Use the flow builder to set up logical paths, enabling smooth transitions between different chatbot responses.
This feature allows you to restrict access to your bot, ensuring it is only visible on designated devices. This is useful for targeting specific user groups or maintaining security, as it limits interactions to approved devices while optimizing performanc ...
Previewing a bot allows you to test its flow and interactions before making it live. Once you are satisfied with the performance and functionality, you can publish the bot to make it available for users. This ensures the bot is functioning correctly and m ...