Configuring actions in an existing automation journey in Wabo allows you to customize workflows by adding or updating tasks like sending messages, assigning tags, or updating statuses, enhancing user engagement and automating key interactions.5
Creating an automation streamlines repetitive tasks by setting up triggers and actions based on user interactions. It enhances efficiency, saves time, and improves customer engagement through timely responses and personalized communication.
Learn best practices for creating effective automation journeys, including setting clear goals, segmenting your audience, personalizing interactions, and regularly optimizing workflows.
Setting multiple conditions for a single automation flow allows for precise control over workflow execution. This enables tailored responses based on user interactions, improving engagement and efficiency in automated processes.
In this use case, we will walk you through setting up an automation flow in Wabo.ai where: 📌 Trigger: When a new contact is created✅ Condition: The contact’s mobile number is not empty💬 Action: A WhatsApp message is sent using a selected templat ...
In Wabo.ai's Automation Journey, the flow works in three main steps: TRIGGER → CONDITION → ACTION Once you've defined the trigger and checked the conditions, it’s time to set the Action — i.e., what should happen when a co ...
Once you’ve set your Trigger, the next step in building a smart and responsive automation journey is adding Conditions. Conditions help filter contacts based on specific rules before continuing to the next step in the journey. 🧩 What Are Co ...
Editing or deleting automation allows you to keep your workflows up to date or remove outdated ones. It helps in refining processes and ensuring the correct automation is in place, improving campaign accuracy and efficiency. Steps to Edit/Update or ...
You can activate or deactivate an automation journey to control when it runs. This feature helps you manage your campaigns efficiently. Steps to Activate or Deactivate an Automation Journey: Navigate to th ...
An automation flow is a predefined sequence of actions and responses designed to streamline processes in marketing or customer engagement. It allows businesses to automate interactions based on user behaviour, ensuring timely and relevant communication ...
What are triggers? Triggers are specific events or conditions that initiate an automation flow. They are essential for activating automated responses, and ensuring timely engagement with users based on their actions or behaviors. The Different Typ ...
You can view the details of a specific automation journey to understand its configuration and status. This helps you keep track of your campaigns effectively. Steps to View the Details of a Specific Automation ...