Message, Interactive message and Interactive message list
What is the difference between a message, an interactive message, and an interactive message list?
Difference Between Message Types:
- Message:
- Standard text or media sent to the user, used to provide information or prompt responses.
- Usage in Flow: Offers information or guidance to users.
- Interactive Message:
- Includes buttons or quick replies for users to take actions directly.
- Usage in Flow: Enhances engagement and facilitates quick responses.
- Interactive Message List:
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- Presents a list of options or items for the user to choose from.
- Usage in Flow: Helps users navigate multiple choices easily.
Creating a Flow Using These Message Types:
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- Start with a Message: Introduce the topic or ask a question.
- Use Interactive Messages: Prompt users for specific responses with quick options.
- Utilize Interactive Message Lists: Present multiple choices in a structured format.
- Map User Responses: Guide users through the flow based on their selections.
Combining these message types creates a more engaging and user-friendly flow that enhances interaction.