How to Downgrade WhatsApp Business API Number?

Downgrading your WhatsApp Business API number to a regular WhatsApp account is a straightforward process. However, it differs significantly from simply deleting your WhatsApp or WhatsApp Business App.

Follow these steps to downgrade your WhatsApp Business API number to a regular WhatsApp account:

Step-by-Step Guide

1. Access Facebook Business Manager

   • Log in to your Facebook Business Manager account.

2. Navigate to WhatsApp Accounts

   • Open the Business Settings from the left-hand panel.

   • Select WhatsApp Accounts.

3. Select the Account to Downgrade

   • If you manage multiple WhatsApp Business API accounts, choose the account you wish to downgrade.

4. Open WhatsApp Manager

   • Go to the Settings tab.

   • Scroll down and click on WhatsApp Manager.

5. Locate Account Tools

   • In WhatsApp Manager, navigate to Account Tools.

   • Choose Phone Numbers.

6. Initiate Downgrade

   • Locate the phone number associated with the account.

   • Click the trash bin icon to remove and downgrade your WhatsApp Business API account.

7. Re-login to WhatsApp

   • After downgrading, wait for a few minutes.

   • Log in to your WhatsApp or WhatsApp Business App using the same phone number.

Important Notes

• Reversible Process: Downgrading your WhatsApp Business API account is reversible. You can recreate a WhatsApp Business API account using the same phone number later.

• Data Loss: Downgrading permanently deletes all data, including messages, contacts, and other information stored in your WhatsApp Business API account. Ensure you back up any critical data before proceeding.

For any further assistance, feel free to explore Wabo.ai’s comprehensive knowledge base or reach out to our support team!