Input and Output options

What are Input and Output options in a flow node?

In the Flow Builder of the Bot Builder module, the Input and Output options in a flow node allow you to define how the bot interacts with users by collecting and processing their inputs. Here's a breakdown of these options:

These are the types of data you can request from users. You can configure your flow to accept different input types:

  1. Alphanumeric:

    • This allows users to input letters and numbers. It's useful for collecting names, usernames, or other mixed data.

  2. Number:

    • Use this input type to collect numerical data, such as age or quantity. It ensures that users can only enter valid numbers.

  3. Image:

    • This option allows users to upload images. It's helpful for scenarios where visual information is required, like sending a photo for identification.

  4. Text Field:

    • A standard text box for users to enter free text. This is versatile for collecting comments, feedback, or any other unstructured data.

Steps to Use Input and Output Options in Flows:

  1. Access the Flow Node:

    • In the Flow Builder, click "+" to add a new node.

  2. Select Input Options:

    • Choose the desired input type (e.g., Alphanumeric, Number, Image, Text Field) based on what information you want to collect from the user.

  3. Configure Output Options:

    • Set up the corresponding output options that determine how the bot will respond after receiving input.

  4. Save and Test:

    • Save your flow and test the interaction to ensure that inputs are being collected and outputs are functioning as expected.

By effectively using input and output options in your WhatsApp flows, you can create engaging and responsive interactions that cater to user needs.

 

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