1. Overview
  2. WhatsApp Business API
  3. Meta Business Verification

Meta Business Verification

Prepare and get your Facebook Business Manager verified to send unlimited messages every day on WhatsApp.

Ensuring a smooth Meta Business Verification process is crucial, and following the outlined preparations and guidelines will increase your company's chances of successful verification. If you face challenges, the Wabo.ai support team is here to assist you.

Preparation for Meta Business Verification

To enhance the chances of your company's verification by Meta, ensure the following:

  1. Active Website:

    • Ensure the company's website is active, has SSL, and is complete with the company's name, address, and phone number matching the Business Manager information.

  2. Matching Account Email:

    • The account email should align with the company's website domain (if going for Domain Verification).

  3. Phone Number Requirements:

    • For phone number verification, ensure you can receive calls. If your number has IVR applied, temporarily disable it.

  4. Consistent Business Name:

    • The company's trade name in documentation must match that on the website and Facebook page, or they should be related.

Documents Required for Business Verification

To apply for Facebook Business Verification, you need to submit documents supporting the registered business’s legal name, address, and phone number. Meta cross-checks this information with official records to validate it. Ensure you provide the most accurate and up-to-date documents to avoid rejection or further questions.

India:

  • A list of mandatory documents for Indian businesses (in order of recommendation) must be submitted.

Other Countries:

  • Refer to Meta’s official list of acceptable documents for businesses in different countries.

Documents Not Accepted:

  • Ensure to review Meta’s guidelines for documents that will not be accepted for verification.

Application Process for Business Verification

  1. Access Business Manager:

    • Log in to your Facebook Business Manager account. Navigate to Business Settings.

  2. Start Verification:

    • On the left-hand panel, scroll down to Security Center and click on "Start Verification."

  3. Fill Business Details:

    • Enter your Business Name, Address, Phone Number, and Website. Ensure consistency with official records and supporting documents. Click "Next."

  4. Select Business Category:

    • Facebook will generate a list of businesses matching your entered details. Select your category and continue.

  5. Confirm Business Details:

    • Confirm the details you wish to submit. These details will appear on your Facebook Business Profile post-verification.

  6. Submit Supporting Documents:

    • Upload documents like the Certificate of Incorporation, Business License, or Business Bank Account Statement. Choose the correct language for the document to facilitate review.

  7. Verify Business Address or Phone Number:

    • Upload acceptable documents for address or phone number verification. Click "Next."

  8. Choose Verification Method:

    • Opt for verification via email, call, or domain. Use an email address with your website domain for faster processing.

  9. Submit Verification Code:

    • Enter the verification code received via email or call. Click "Submit."

  10. Complete Application:

  • Your application for Facebook Business Verification is now complete!

Application Review Process

  • Review Timeline:

    • Facebook reviews applications within 3 business days to 4 weeks. Approved applications will receive a confirmation email.

  • Additional Documentation:

    • If additional documents are needed, Facebook will notify you. Respond promptly to the support ticket with the necessary documents.

  • Unlimited Messaging Eligibility:

    • Once verification is complete, you are eligible for unlimited messaging on Wabo.ai.

Verification Button Unavailable

If the verification button is unavailable, complete the Business Info section in Facebook and create a WhatsApp Business API account with Wabo.ai.

Display Name Visibility

  • Starting 2024, all accounts that pass business verification will have their Display Name visible, regardless of whether they have a verified badge (Green Tick).

Meta Business Verification is distinct from obtaining a verified badge (Green Tick or Official Business Account). These offer different benefits and are managed separately.

 


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