Wabo.ai Features: Simplifying WhatsApp for Business
In today’s fast-moving digital world, WhatsApp has become the go-to platform for customer conversations. But for small and growing businesses, keeping up with every message, lead, or support query is a constant challenge. That’s where Wabo.ai comes in — a self-serve, no-code WhatsApp automation tool designed to help you engage faster, sell smarter, and never miss a customer again.
Here are the core features that make Wabo.ai the perfect WhatsApp-first solution:
1. WhatsApp Bot Builder 🤖
Create custom chatbots for WhatsApp without writing a single line of code.
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Automate FAQs, product queries, and lead qualification.
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Build multiple versions of your bot and test flows safely.
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Ensure customers get instant replies, even outside working hours.
2. Shared Inbox for Teams 💬
Manage all WhatsApp conversations in one place.
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Let multiple agents handle customer chats from a single inbox.
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Assign queries, track responses, and never leave a customer waiting.
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Collaborate in real time with internal notes and tagging.
3. Contact Management 📇
Organize and track all your customer details in one dashboard.
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Add, edit, and manage contacts easily.
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Segment contacts for targeted campaigns.
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Auto-assign leads to the right agent or team with rules.
4. Broadcasting & Campaigns 📢
Reach customers at scale with WhatsApp broadcasts.
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Send promotional offers, reminders, and updates in bulk.
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Use pre-approved WhatsApp templates for higher delivery rates.
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Track engagement and response metrics to optimize campaigns.
5. Automation Journeys 🔄
Save time with smart workflows.
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Set triggers like “new order placed” or “cart abandoned.”
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Automate follow-ups, confirmations, and nurturing messages.
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Guide customers smoothly from inquiry to purchase.
6. WhatsApp Flows (Forms) 📑
Collect customer inputs through interactive WhatsApp forms.
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Use multiple input types: text, dropdown, buttons, etc.
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Capture leads directly inside WhatsApp.
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Save responses automatically in your contact database.
7. Analytics Dashboard 📊
Get clear insights into performance.
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Track bot-handled vs agent-handled queries.
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Measure campaign reach, open rates, and customer engagement.
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Use data to improve responses and boost conversions.
8. Integrations 🔗
Connect Wabo.ai with your favorite tools.
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Shopify: View order history and customer details within chats.
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Facebook Lead Forms: Capture leads directly into Wabo.
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API Library: Add custom integrations with third-party apps.
9. Task Management ✅
Stay on top of work with an inbuilt task tracker.
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Assign follow-ups, calls, and meetings.
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Link tasks directly to customer chats.
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Track progress without switching tools.
10. File Manager 📂
Store and share important documents inside Wabo.ai.
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Keep campaign creatives, brochures, and templates handy.
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Share files with customers directly on WhatsApp.
Why Choose Wabo.ai?
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Easy to use – No coding or tech setup required.
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Fast onboarding – Go live with your first automation in under 10 minutes.
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Always on – Smart assistants reply instantly, 24/7.
With Wabo.ai, small businesses don’t just reply to customers — they convert conversations into sales.
👉 Ready to simplify WhatsApp for your business? Start your free trial today!