Wabo.ai Features: Simplifying WhatsApp for Business
In today’s fast-moving digital world, WhatsApp has become the go-to platform for customer conversations. But for small and growing businesses, keeping up with every message, lead, or support query is a constant challenge. That’s where Wabo.ai comes in — a self-serve, no-code WhatsApp automation tool designed to help you engage faster, sell smarter, and never miss a customer again.
Here are the core features that make Wabo.ai the perfect WhatsApp-first solution:
1. WhatsApp Bot Builder 🤖
Create custom chatbots for WhatsApp without writing a single line of code.
Automate FAQs, product queries, and lead qualification.
Build multiple versions of your bot and test flows safely.
Ensure customers get instant replies, even outside working hours.
2. Shared Inbox for Teams 💬
Manage all WhatsApp conversations in one place.
Let multiple agents handle customer chats from a single inbox.
Assign queries, track responses, and never leave a customer waiting.
Collaborate in real time with internal notes and tagging.
3. Contact Management 📇
Organize and track all your customer details in one dashboard.
Add, edit, and manage contacts easily.
Segment contacts for targeted campaigns.
Auto-assign leads to the right agent or team with rules.
4. Broadcasting & Campaigns 📢
Reach customers at scale with WhatsApp broadcasts.
Send promotional offers, reminders, and updates in bulk.
Use pre-approved WhatsApp templates for higher delivery rates.
Track engagement and response metrics to optimize campaigns.
5. Automation Journeys 🔄
Save time with smart workflows.
Set triggers like “new order placed” or “cart abandoned.”
Automate follow-ups, confirmations, and nurturing messages.
Guide customers smoothly from inquiry to purchase.
6. WhatsApp Flows (Forms) 📑
Collect customer inputs through interactive WhatsApp forms.
Use multiple input types: text, dropdown, buttons, etc.
Capture leads directly inside WhatsApp.
Save responses automatically in your contact database.
7. Analytics Dashboard 📊
Get clear insights into performance.
Track bot-handled vs agent-handled queries.
Measure campaign reach, open rates, and customer engagement.
Use data to improve responses and boost conversions.
8. Integrations 🔗
Connect Wabo.ai with your favorite tools.
Shopify: View order history and customer details within chats.
Facebook Lead Forms: Capture leads directly into Wabo.
API Library: Add custom integrations with third-party apps.
9. Task Management ✅
Stay on top of work with an inbuilt task tracker.
Assign follow-ups, calls, and meetings.
Link tasks directly to customer chats.
Track progress without switching tools.
10. File Manager 📂
Store and share important documents inside Wabo.ai.
Keep campaign creatives, brochures, and templates handy.
Share files with customers directly on WhatsApp.
Why Choose Wabo.ai?
Easy to use – No coding or tech setup required.
Fast onboarding – Go live with your first automation in under 10 minutes.
Always on – Smart assistants reply instantly, 24/7.
With Wabo.ai, small businesses don’t just reply to customers — they convert conversations into sales.
👉 Ready to simplify WhatsApp for your business? Start your free trial today!