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  • What is Wabo.ai?
    • πŸ‘‹ Welcome to Wabo.ai Docs
  • Getting Started
    • Sign-up
    • Login
    • Complete the Onboarding Process in Wabo
    • Connect phone to Wabo's WhatsApp API
    • Password Reset
    • How to Re-enable a Phone Number Disabled by Meta on WhatsApp Business
  • WhatsApp Business API
    • Pre-requisites for Integrating WhatsApp Business with Wabo.ai
    • Meta Business Verification
    • Apply for WhatsApp Blue Tick
    • Messaging Limits & Quality Ratings
    • How to Delete WhatsApp Business API Number?
    • Understanding Quality Ratings and Messaging Limits in WhatsApp Business API
  • Wabo features
    • Bot Builder
    • WhatsApp Flows
    • API Library
  • πŸ€– BOTBUILDER
    • πŸš€ Getting Started with Bot Builder
    • 🧱 Building and Structuring Flows
    • πŸ’¬ FAQs & Smart Replies
    • πŸ€– AI & Advanced Logic
    • πŸ§ͺ Testing & Publishing
    • πŸ“Š Performance & Analytics
    • πŸš€ Things to Know Before Building Your First Bot
    • πŸ“š Bot Glossary
  • 🈁 CONVERSATIONS
    • ℹ️ Introduction to Inbox Module
    • πŸ’¬ Managing Conversations
    • πŸ‘₯ Agent & Assignment Management
    • 🏷️ Labels & Organization
    • ⚑ Inbox Productivity Tools
  • πŸ“˜Contacts
    • πŸ“‡ Contact Management
    • πŸ“₯ Import, Export
    • 🧹 Bulk Actions
    • 🏷️ Tags & Notes
    • πŸ‘₯ Marketing List Management
    • 🧩 Segmentation
    • πŸ” Search & Views
    • 🀝 Assignment & Agent Management
    • πŸ“€ Communication & Outreach
    • πŸ“¨ Lead Capture & Contact Form
  • πŸ“„Template Creation
    • πŸ› οΈ Template Creation & Setup
    • πŸ“ Template Management
    • βœ… Template Compliance & Approval
    • πŸ“Š Template Usage & Performance
  • πŸ”Š BROADCAST
    • πŸš€ Getting Started with Broadcasts
    • 🎯 Targeting & Personalization
    • πŸ“… Scheduling & Optimization
    • βœ… Compliance & Opt-Out Management
    • πŸ“Š Tracking & Performance
    • πŸ—‚οΈ Broadcast Organization & Management
  • πŸ”’ WHATSAPP DRIP CAMPAIGNS VIA AUTOMATION
    • πŸš€ Getting Started with Automation
    • βš™οΈ Triggers, Conditions & Actions
    • πŸ“ Managing & Monitoring Automations
  • πŸ“ŠAgent and Bot Analytics
    • Use the Analytics Module for Chat Summary on Wabo
    • View Bot Analytics in Wabo
    • View Agent Analytics in Wabo
  • βœ… Task Management
    • Mark a Task as Completed in Wabo
    • Filter Tasks in Wabo
    • Create a Task in Wabo
    • Delete a Task in Wabo
  • πŸ“Whatsapp Flows
  • Account and Settings
    • Manage Account
    • User's and Permissions
    • Data management
    • Chat Settings
    • Automation
  • Subscription
    • Add Balance/ Buy Credits
    • Track expenses
    • View Your Subscription Plan
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  1. Overview
  2. 🈁 CONVERSATIONS
  3. ℹ️ Introduction to Inbox Module

ℹ️ Introduction to Inbox Module

  • πŸ“– Inbox Glossary – Wabo.ai

    Welcome to the Wabo.ai Inbox Glossary, your guide to understanding the essential terms, actions, and features you'll encounter while managing WhatsApp conversations in the Inbox Module. Whether you’re a support agent, sales rep, or admin, this gloss ...

  • πŸ“₯ Introduction to the Inbox Module

    The Inbox Module in Wabo.ai is your central hub to manage real-time WhatsApp conversations with leads and customers — all in one place. It bridges automation with human support, allowing your team to step in when needed and deliver exceptional custo ...

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