Edit/Update Contact Details

This function enables users to modify existing information for a contact, such as names, phone numbers, email addresses, and other relevant data. Keeping contact details accurate and up-to-date is essential for effective communication and ensures that interactions are based on the most current information.

How Do I Edit or Update Contact Details in the Contact Module?

To edit or update contact details in Wabo's Contact Module, follow these steps:

Navigate to the Contact Module:
- On the left-hand side of your dashboard, click on the Contact Module.
- Select Contact from the dropdown.
Select a Contact to Edit:
- Choose the contact you want to update by clicking on their name.
- You will be directed to the contact's full details, including:
  - Contact Information
  - Social Media Information
  - Web Analytics Information

Edit Contact Information:
- Click the Edit button next to the section you want to modify.
- Make the necessary changes, such as updating email, phone number, or other details.
- Once you’ve made the changes, click Save.
Update Lifecycle Stage or Lifecycle Stage Status:
- To update the Lifecycle Stage or Lifecycle Stage Status, click the Pen icon in the Add Tags section.
- Edit the stages as needed and save your changes.

Your contact details will now be updated and saved in the system.