Add Multiple Email Addresses and Phone Numbers to Contacts

To add multiple email addresses and phone numbers to a contact, you can create additional contact properties for alternate emails and phone numbers. Follow the steps below:

Steps to Add Multiple Email Addresses and Phone Numbers to a Contact-

Steps to Add Multiple Email Addresses and Phone Numbers:

1. Navigate to Contact Properties:

   • Navigate from Settings → Manage Account → Data Management → Contact Properties                                

2. Create Alternate Email Address Field:

   • Go to the Contact Information section.

   • Click on Custom Field.

   • Select Create New Property and choose the field type as Email.

   • Name the new field Alternate Email Address and save it.

3. Create Alternate Phone Number Field:

   • Again, in the Custom Field section, click on Create New Property.

   • Choose the field type as Phone Number.

   • Name the new field Alternate Phone Number and save it.

4. Add Email and Phone Details to the New Fields:

   • Navigate to the contact you want to update.

   • In the contact's profile, you will now see the fields for Alternate Email Address and Alternate Phone Number.

   • Enter the additional email addresses and phone numbers into these fields.

 

5. Save the Contact:

   • After entering the information, ensure to save the contact profile to apply the changes.

6. Managing Multiple Emails and Phone Numbers:

   • With these additional fields, you can easily store and manage multiple email addresses and phone numbers for each contact, keeping all relevant details organized.