Manage your profile

Managing your profile is essential to maintaining an updated and professional appearance for your business on WhatsApp. It helps in personalizing your business details and ensuring compliance for smooth messaging.

Steps to Manage Your Profile in Wabo.ai:

1. Access Profile Settings:

   • Click on your Profile Name at the top-right corner of the screen.
   • Select Manage Profile from the dropdown menu.

2. WhatsApp Section:

   • In the Manage Account section, navigate to WhatsApp.

3. Add Business Logo and Description:

   • Upload your business logo for the WhatsApp Business profile.
   • Enter a description for your business.

4. Update Contact Information:

   • Fill in your website, company email, and physical address under the Contact Information section.

5. Add Compliance Information:

   • Enter the legal name of your business, business type, and customer care information.
   • Provide the contact details of the person responsible for handling customer complaints and resolving any issues.

6. Save Changes:

   • Click Save or Update to apply the changes.

These details ensure your profile is complete, building customer trust and ensuring regulatory compliance when handling customer interactions.