Use Templates in a Broadcast
Sending messages based on WhatsApp subscription status allows businesses to tailor communication according to the recipient's subscription preferences. This targeted approach ensures that messages are relevant and compliant with regulations, improving engagement and customer satisfaction while reducing the likelihood of opt-outs.
Steps to Use Templates in a Broadcast on Wabo.ai-
Templates make it easy to send pre-approved messages during broadcasts. Here’s how you can use them:
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Go to the Broadcasting Module
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On the left-hand side, navigate to the Broadcasting module.
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Create a New Broadcast
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Click on Create Broadcast at the top of the screen.
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Enter a Broadcast Name to identify your campaign.
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Select a Template
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Under the template section, select a pre-approved WhatsApp Template from the available options.
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You can preview the selected template before proceeding.
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Proceed with Broadcast Setup
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After selecting and customizing the template, click Continue to proceed with audience selection and other broadcast settings.
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