Update Social Media Fields for a Contact
Updating social media fields for a contact allows businesses to maintain accurate and comprehensive customer profiles, enhancing personalized communication and engagement strategies. By keeping this information current, teams can effectively leverage social media interactions for targeted marketing and improved customer service.
Steps to Update Social Media Fields for a Contact in Wabo-
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Navigate to Contact Module:
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On the left-hand side, go to the Contact Module and select Contacts.
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Select a Contact:
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Choose the specific contact whose social media information you want to update.
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Go to Social Media Information Section:
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Scroll to the Social Media Information section in the contact's details.
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Edit Social Media Fields:
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Click on the Edit button next to the social media fields.
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Update or add the necessary social media information.
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Save Changes:
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Once the updates are complete, click Save to apply the changes.
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This process ensures the social media details for the contact are up-to-date in Wabo.