Segment

What is a Segment?

A segment in Wabo is a dynamic group of contacts filtered based on specific criteria. Segments allow you to organize and target contacts based on their properties, behaviors, or any custom-defined conditions.

How to Create a Segment:

1. Navigate to the Contact Module:

   • Go to the Contact Module and select the Segment section.

   • A list of existing segments will appear.

2. Create a New Segment:

   • Click on Create Segment.

3. Enter Segment Details:

   • Enter a Segment Name.

4. Add Conditions:

   • Set up conditions using And/Or logic.

   • Select a Contact Property (e.g., Name, Email, Lifecycle Stage).

   • Define the condition using options like is, is not, is empty, etc.

5. Add Multiple Conditions (Optional):

   • You can add multiple conditions to refine the segment.

6. Save the Segment:

   • Once all conditions are set, click Save to create the segment.

Your new segment will now display contacts that meet the specified criteria.